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What is Jubilee's plan subscription refund policy?
What is Jubilee's plan subscription refund policy?

Learn Jubilee's Subscription Refund Policy

Rochelle May avatar
Written by Rochelle May
Updated over a week ago

At Jubilee, we want our entrepreneurs to find a plan that best fits their needs. This is why we offer a Monthly and Annual plan.

Jubilee offers a 14-day trial. These trials are offered so that you do not have to commit without trying them first.

Before your 14-day trial ends, you can choose to stay on your respective plan or go back to the free plan. By default, subscriptions and billing continue until you have canceled your account.

Uninstalling Jubilee from your store will not trigger a cancellation of your subscription hence, you must cancel the service first to avoid being billed.

Please note that Jubilee will not honor a refund for users that have gone beyond the 14-day trial period or subscribed to the Annual plan. Your subscription plan may be canceled at any time. However, Jubilee does not refund or prorate unused portions of a subscription. This means that if you cancel your subscription, it will no longer auto-renew, but you will retain access until the end of your subscription period.

Got questions? Reach out to our live customer support using the chat button on the bottom left of your screen or via email at [email protected]

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